Terms of Service

Acceptance

By registering an account or using Shadowrealm: Age of Darkness in any capacity, you declare that you have read, understood, and accept these Terms of Service in full. If you do not accept these Terms, you may not register, access, or use the game in any form.

These Terms constitute a binding legal agreement between you ("the Player") and Mortek, operated by Maurice Moret, based in the Netherlands ("Mortek", "we", "us"). They are to be read alongside our Payment Policies and Privacy Policy, which are incorporated herein by reference.

Eligibility

The gates of Shadowrealm are open only to those who have reached the age of eighteen. By creating an account you affirm that you are at least 18 years of age. If we discover that an account belongs to a minor, it will be closed without warning or appeal.

• Each person may hold only one account. Operating multiple accounts — whether to stockpile resources, circumvent a ban, or gain any advantage over other players — is strictly forbidden and will result in the closure of all accounts associated with that person.
• Accounts belong to the individual who created them. They may not be sold, gifted, rented, leased, or transferred to another person under any circumstances. Any such transfer renders the account subject to immediate closure.
• By accepting these Terms you represent that your use of the game does not violate any law or regulation applicable to you.

Your Account

You are solely responsible for all activity that occurs under your account, whether or not you personally authorised it. The keepers do not distinguish between a breach committed by you and one committed by someone who gained access to your credentials through your negligence.

• Keep your login credentials — username, password, and any associated email — private. Do not share them with any other person.
• If you believe your account has been accessed by someone other than yourself, notify us immediately at mauricemoret1991@gmail.com. We will investigate and take appropriate steps to secure the account.
• We reserve the right to suspend or permanently terminate any account that violates these Terms, the Rules of Conduct, or any applicable law, at our sole discretion and without prior notice when the circumstances warrant it.
• Termination of your account forfeits any virtual goods, currency, or progress held within it. No refund or compensation is owed in respect of those assets upon termination for breach.

Virtual Currency & Goods

Shadowgems are virtual currency that may be acquired through real-money purchase within the game. All virtual currency and virtual goods within Shadowrealm — Shadowgems, in-game gold, items, equipment, titles, cosmetics, and any other digital asset — are owned exclusively by Mortek.

• Virtual goods have no real-world monetary value. They cannot be exchanged, redeemed, or converted into real currency under any circumstances.
• You do not own any virtual goods. You hold a limited, non-exclusive, non-transferable, revocable licence to use them within the game for personal entertainment, subject to these Terms and while your account remains in good standing.
• Virtual goods may not be sold, traded, gifted, or transferred to another player in exchange for real money or anything of real-world value outside of channels explicitly sanctioned by Mortek.
• Mortek may at any time modify, rebalance, restructure, or remove virtual goods — including Shadowgems — in the interest of fair gameplay, technical necessity, or business reasons. No compensation is owed for such changes.

Purchases

Real-money transactions within Shadowrealm are governed by our Payment Policies, which you must read and accept before making any purchase. All purchases are subject to those terms, including provisions regarding refunds, chargebacks, and failed transactions.

By completing a purchase, you confirm that you are the authorised holder of the payment method used, and that you have the legal right to make the transaction. Fraudulent purchases will result in immediate account termination and, where applicable, referral to relevant authorities.

Prohibited Conduct

In addition to conduct prohibited by our Rules of Conduct, the following are forbidden under these Terms and may result in account termination, legal action, or both:

• Attempting to circumvent, manipulate, or exploit any payment system, including initiating false chargebacks, abusing promotional codes, or exploiting billing errors.
• Reverse-engineering, decompiling, disassembling, or scraping any part of the game, its API, or its underlying systems for any purpose not explicitly authorised in writing by Mortek.
• Using the game or its communication tools for any form of money laundering, financial fraud, or any other activity that is illegal under the laws of the Netherlands or your own jurisdiction.
• Exploiting bugs, unintended mechanics, or technical errors for personal gain. If you discover such an issue, you are obligated to report it to mauricemoret1991@gmail.com rather than to exploit it. Those who report significant vulnerabilities in good faith will be treated with the keepers' favour.

Intellectual Property

All content within Shadowrealm: Age of Darkness — including but not limited to its source code, visual art, written text, music, sound design, character designs, world design, lore, and all other creative and technical works — is the exclusive intellectual property of Mortek and is protected by applicable copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, transmit, publish, display, perform, modify, adapt, translate, or create derivative works based upon any part of the game's content without the express prior written permission of Mortek. Unauthorised use is a breach of these Terms and may expose you to legal liability.

Your in-game name, character name, and any original creative text you submit through guild messages, forum posts, or in-game communication remain yours. By submitting such content you grant Mortek a worldwide, royalty-free, non-exclusive licence to display and transmit that content to other users of the game as part of normal game operation.

Disclaimers

Shadowrealm: Age of Darkness is provided "as is" and "as available", without warranties of any kind — express, implied, or statutory. To the fullest extent permitted by law, Mortek disclaims all warranties including, without limitation, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the game will be available at all times, that access will be uninterrupted or error-free, that defects will be corrected, or that the servers are free of harmful components. The realm exists at our pleasure, and we reserve the right to modify, suspend, or discontinue it at any time with or without notice.

Limitation of Liability

To the fullest extent permitted by applicable law, Mortek's total cumulative liability to you for any claim arising out of or relating to these Terms or the game shall not exceed the total amount you paid to Mortek in the twelve months immediately preceding the event giving rise to the claim.

Under no circumstances shall Mortek be liable to you for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, loss of data, loss of goodwill, loss of virtual goods, or the cost of procuring substitute services — even if Mortek has been advised of the possibility of such damages.

Some jurisdictions do not permit the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, the limitations above apply only to the extent permitted by law.

Governing Law

These Terms and any dispute arising out of or in connection with them — including disputes regarding their existence, validity, or termination — shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict-of-law provisions.

You irrevocably submit to the exclusive jurisdiction of the competent courts of the Netherlands to resolve any dispute arising out of or in connection with these Terms or your use of Shadowrealm. If you are a consumer in another jurisdiction, you retain any mandatory rights afforded to you by the laws of that jurisdiction that cannot be waived by contract.

Changes to These Terms

The realm and its laws are not static. We may revise these Terms at any time. Where a change is material — that is, where it meaningfully affects your rights or obligations — we will announce it within the game with reasonable notice before the change takes effect.

The revised Terms will always be available at this page. Your continued use of Shadowrealm after any change has taken effect constitutes your acceptance of the Terms as they then stand. If you do not accept a revised version, your remedy is to cease using the game.